FAQs

Everything about CEP products

Can I wear CEP socks instead of my medical compression stockings?

Our CEP compression sports socks are not an alternative to medical compression stockings. CEP sports socks are designed to enhance athletic performance and activate the flow of blood in the muscles for faster recovery.


Like medical compression stockings, this compression sportswear is based on an ergonomic compression profile. However, unlike medical compression stockings, there is no differentiation based on compression class since sports socks are not suitable for treatment and prophylaxis. We therefore recommend the use of medical compression stockings if you suffer from a venous disorder. For more information visit:

https://www.medi.de/en/products/compression-stockings/

How do I pick the right size?

Size chart

Are there any special care instructions?

Care instruction

How to put on CEP compression socks.

What is the difference between socks for women/men?

The only difference between women and men are the proportions of the foot and leg. The length of the leg and foot is longer in the men’s version.

I’m in between two sizes. Which one should I take?

Measure your calf circumference again on both legs.

The measurements are usually different on the right and left side. Use the largest measurement from the thicker leg. To get the most accurate result, measure yourself in the morning.

Why do I need to measure my ankle circumference for the Socks for Recovery?

The Socks for Recovery are optimized for maximum removal of waste products in the recovery phase and have a different compression profile. This is defined with less compression in the calf than in the sports socks, which is why you also need to measure your ankle.

I bought a CEP product from your web shop. I haven’t had the socks very long and there’s already a hole in them. What can I do?

We’d be happy to take a look at your CEP product and make sure there were no production errors when we made them. Please send the product back to us by calling customer service and requesting a return of the goods.


Our Customer Services department will inspect the merchandise you returned as soon as we receive it. We’ll let you know the results of our inspection.

All questions about our shop

How much does shipping cost?

Shipping and Charges

How can I pay in the CEP web shop?

We accept payments in our web shop via credit and debit card (Visa, Mastercard, Maestro) and PayPal.

What is the best way to reach our service team?

You can use our contact form to contact us directly

Monday – Friday 9am – 5pm 01432 373 500

or send us an email: enquiries@mediuk.co.uk

What if I want to return my order?

You can return products to us within 30 days. Please contact us either via the contact form https://www.cepsports.co.uk/contact or by email to: enquiries@mediuk.co.uk to make the necessary arrangements.

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CEP is a brand of medi.